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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ciara Gray

June 14, 2024

5  out of  5 rating by Ciara Gray
"They are the sweetest. And Shawn Murphy is always giving back to the community. Thanks for all that you and your staff do. The best insurance company is Shawn Murphy State Farm."
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Debbie Hinman

May 22, 2024

5  out of  5 rating by Debbie Hinman
"Love this agency!! Totally awesome owner and agents….Will certainly keep my business here!"
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abigail roberts

April 9, 2024

5  out of  5 rating by abigail roberts
"The entire staff at Shawn Murphy is amazing! They go above and beyond for all your insurance needs."
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Debra Fordham

March 9, 2024

5  out of  5 rating by Debra Fordham
"Best State Farm team anywhere! - Shawn, Debra, Cheri Jo, Latonya, & Karen. And great rates!"
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Latonya Moss

March 8, 2024

5  out of  5 rating by Latonya Moss
"I love this insurance agency and the employees. They are very friendly, knowledgeable, and extremely helpful. You can always count on them to help you with your insurance needs."
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Lakerria Austin

February 14, 2024

5  out of  5 rating by Lakerria Austin
"They’re always respectful, nice, and friendly when I come in."
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Belinda Swanner

February 1, 2024

5  out of  5 rating by Belinda Swanner
"Debra Fordham is the best insurance agent I have ever had. She is so knowledgeable and answers all my questions so I can make the right decision for my insurance needs. Debra is also super nice!!"
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James Bradford

February 1, 2024

5  out of  5 rating by James Bradford
"I have been a client of Shawn Murphy every since he became a State Farm Agent, and can say that in my opinion, he is the best State Farm Agent in the business. Other than the service he & nhis staff gives, Shawn is a very personal agent, and always available, whether we are discussing insurance or huntingt. His agent is an assest to State Farm. Thruthful, if Shawn was not the agent, I would cancel my insurance with State Farm, because given my age and driving history, I could get the same coverage at a much lesser rate."
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Teddy Price

January 31, 2024

5  out of  5 rating by Teddy Price
"Mr. Shawn Murphy and his team are the best around! Courteous, professional. They get it done the right way. 10/10 would recommend!!"
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Susan Hinckley

January 31, 2024

5  out of  5 rating by Susan Hinckley
"My husband and I have had State Farm for multiple years and could not ask for better service. Debra Fordham has been our go to person and whether it be during the week, on the weekend or after hours, she is always available to help. Everybody at the Jonesboro office is very friendly and hospitable and more than willing to help you if they can. We have never had a difficult problem if we needed to file a claim on anything. My Mother and Father also had State Farm for years and that is why we got it. I will continue to stay with State Farm and let people know how great our Shawn Murphy Office is."
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Berry Dodson

January 31, 2024

5  out of  5 rating by Berry Dodson
"We have been working with these fine people for over 20+ years and they are always friendly and available anytime we need anything."
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Becky McBride

January 31, 2024

5  out of  5 rating by Becky McBride
"I have never had a bad experience at this office. The staff is always so helpful. Debra has always been so quick to help me with any problem I might have."
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Kadeshee Slaton

January 31, 2024

5  out of  5 rating by Kadeshee Slaton
"I really love state farm insurance anything I need help with on getting into life insurance or had any questions about me and my family insurance Latonya Moss was there for us without any hesitation."
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Joel Crowson

January 31, 2024

5  out of  5 rating by Joel Crowson
"Great insurance, good service. Debra Fordham always takes the time to understand our questions and give us prompt answers."
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Kathy Allen

January 30, 2024

5  out of  5 rating by Kathy Allen
"My family has done business with State Farm in Jonesboro for as long as I can remember. Charles Traina, then Shawn Murphy. This agency has been constant thru the years. Friendly and supportive of the community. Debra Fordham is an icon there. I would imagine close to 50 years if not 50!!! Cherie Joe, LaTonya are part of the successful team Shawn has there. I kid him that they all make him look good!!! Hope you can celebrate many more years of good customer service and success in the insurance business."
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Lori Peterson

January 29, 2024

5  out of  5 rating by Lori Peterson
"Debra at Shawn Murphy did a SUPERB job of following up on our claim for us! She was friendly, professional, reliable, and got things resolved quickly (less than 24 hours!) after over two months of frustrating run-around with another agent at a different office. If you need a great agent/agency, call Debra at Shawn Murphy State Farm---She'll go to bat for you and won't stop until she scores a win for you!"
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ebony evans

January 27, 2024

5  out of  5 rating by ebony evans
"Latonya Austin Moss is my go to for all automotive and life insurance question due to her promptness or all my questions! The overall agency is awesome my mom and I love them!"
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Sequindolyn Johnson

January 26, 2024

5  out of  5 rating by Sequindolyn Johnson
"Latonya Miss is such a sincere agent. She is thorough in her efforts to get you the best coverage for you and your family. She makes the experience worth every minute."
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Lacrecia Kelly

January 26, 2024

4  out of  5 rating by Lacrecia Kelly
"The service is excellent. Thanks LaTonya Moss for always being so helpful."
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Karen Bradford

January 26, 2024

5  out of  5 rating by Karen Bradford
"I have had insurance at Shawn Murphys State Farm in Jonesboro for as long as I can remember. They not only take care of my insurance needs as my agent but have become family. The staff is so knowledgeable in all aspects of the insurance needs and are always willing to go above and beyond to assist you. This office has to be the friendliest insurance company ever."
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Pam Walker

January 26, 2024

5  out of  5 rating by Pam Walker
"Shawn Murphys office is the absolute best state farm office I've ever dealt with and to top it off Latonya Moss makes my visit that much better. Love yall"
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Yuorntia Belton

January 26, 2024

4  out of  5 rating by Yuorntia Belton
"Great customer service!! Everyone is so helpful and nice especially Latonya Moss. She is an awesome State Farm agent❤️"
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Kenyadia Williams

January 26, 2024

5  out of  5 rating by Kenyadia Williams
"I used Shawn Murphy back when I lived in Louisiana a few years ago and I would have to say the experience was amazing. My agent Latoya Austin-Moss was so professional and very helpful. She made sure I knew exactly what I was getting took her time and explained everything to me. All of the office staff was there anytime to handle any questions or concerns. Service and pricing was so great I sent my dad in and he got insurance with them as well. Shawn Murphy and his crew are doing an amazing job. U guys keep up the good work….you guys rock ❤️"
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David Murphy

December 13, 2023

5  out of  5 rating by David Murphy
"Wonderful people that take excellent care of my insurance needs. They treat you like family! Would recommend them to anyone. Thank you for all the help over the years"
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Lori Keeler

December 8, 2023

1  out of  5 rating by Lori Keeler
"I used ashawn Murphy state farm when I got my truck. With road side service. They left me and my elderly mother in side of interstate in the middle of summer for 3 hours. We were hours from home. The service man said he wasn't coming until he got a credit card number because state farm would never pay him. Now my mother has her house and car insurance through them. She got a letter today thanking her for her prompt payments and then went up on her price over $30 . We are now going to switch insurance companies. You have terrible representatives that are rude. We are DISCONTINUI OUR POLICY. THIS PLACE IS FULL OF LIES."