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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Haley Hightower

Haley Hightower

August 30, 2024

5  out of  5
rating by Haley Hightower
"Love this State Farm office. Debra Fordham is our agent and has always been very helpful!"
We responded:
"Thanks for the review! We strive to do our best to care for our customers in the best way possible. Thank you for your loyalty to our business! We apprecicate you!"
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Brenda Quarles

August 22, 2024

5  out of  5
rating by Brenda Quarles
"Debra Fordham helped us “trim some fat” on our Ford F150 insurance today which will greatly reduce our payments! Thanks for your help and your time Debra!"
We responded:
"Thank you so much, Brenda, for the kind words. We appreciate the loyalty you and David have for our agency! Please reach out to us at any time you need our services! Have a great weekend! "
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Steve Pardee

July 29, 2024

5  out of  5
rating by Steve Pardee
"This agency and the folks that work here are simply amazing. Both nice and professional.We worked with agent Mrs. Latonya Moss and she was incredible. We not only got our house insurance, we got 2 vehicle policies and 2 term life insurance policies. Go see her or call and get a free quote. You will not regret it. 5 Stars all the way!!!!!"
We responded:
"Thank you so much for your response, Steve. We are very fortunate to have someone as knowledgeable as Latonya to work with and serve our loyal customers. We appreciate you!"
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Jennifer Yarrington

July 27, 2024

5  out of  5
rating by Jennifer Yarrington
"Mrs Karen Bradford is the absolute best, she goes above and beyond everytime I need any information! And let’s not forget how kind and informative the rest of the State Farm crew are! I absolutely love doing business here"
We responded:
"Thank you, so much, Jennifer, for your sweet response. It is a joy for us having you as one of our loyal customers. We appreciate you!"
Profile photo of Ciara Gray

Ciara Gray

June 14, 2024

5  out of  5
rating by Ciara Gray
"They are the sweetest. And Shawn Murphy is always giving back to the community. Thanks for all that you and your staff do. The best insurance company is Shawn Murphy State Farm."
We responded:
"Thank you, Ciara! We love what we do and caring for the people of our community. "
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Debbie Hinman

May 22, 2024

5  out of  5
rating by Debbie Hinman
"Love this agency!! Totally awesome owner and agents….Will certainly keep my business here!"
Profile photo of abigail roberts

abigail roberts

April 9, 2024

5  out of  5
rating by abigail roberts
"The entire staff at Shawn Murphy is amazing! They go above and beyond for all your insurance needs."
Profile photo of Debra Fordham

Debra Fordham

March 9, 2024

5  out of  5
rating by Debra Fordham
"Best State Farm team anywhere! - Shawn, Debra, Cheri Jo, Latonya, & Karen. And great rates!"
Profile photo of Latonya Moss

Latonya Moss

March 8, 2024

5  out of  5
rating by Latonya Moss
"I love this insurance agency and the employees. They are very friendly, knowledgeable, and extremely helpful. You can always count on them to help you with your insurance needs."
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Lakerria Austin

February 14, 2024

5  out of  5
rating by Lakerria Austin
"They’re always respectful, nice, and friendly when I come in."
Profile photo of Belinda Swanner

Belinda Swanner

February 1, 2024

5  out of  5
rating by Belinda Swanner
"Debra Fordham is the best insurance agent I have ever had. She is so knowledgeable and answers all my questions so I can make the right decision for my insurance needs. Debra is also super nice!!"
We responded:
"Thank you so much for your kind words, Belinda! We appreciate you for your years of loyalty to our agency!"
Profile photo of James Bradford

James Bradford

February 1, 2024

5  out of  5
rating by James Bradford
"I have been a client of Shawn Murphy every since he became a State Farm Agent, and can say that in my opinion, he is the best State Farm Agent in the business. Other than the service he & nhis staff gives, Shawn is a very personal agent, and always available, whether we are discussing insurance or huntingt. His agent is an assest to State Farm. Thruthful, if Shawn was not the agent, I would cancel my insurance with State Farm, because given my age and driving history, I could get the same coverage at a much lesser rate."
We responded:
"James! My good friend! How we appreciate YOU and your loyalty to our agency. Thank you so much!"
Profile photo of Teddy Price

Teddy Price

January 31, 2024

5  out of  5
rating by Teddy Price
"Mr. Shawn Murphy and his team are the best around! Courteous, professional. They get it done the right way. 10/10 would recommend!!"
We responded:
"Thank you so much, Teddy! We greatly appreciate you as a customer and friend!"
Profile photo of Susan Hinckley

Susan Hinckley

January 31, 2024

5  out of  5
rating by Susan Hinckley
"My husband and I have had State Farm for multiple years and could not ask for better service. Debra Fordham has been our go to person and whether it be during the week, on the weekend or after hours, she is always available to help. Everybody at the Jonesboro office is very friendly and hospitable and more than willing to help you if they can. We have never had a difficult problem if we needed to file a claim on anything. My Mother and Father also had State Farm for years and that is why we got it. I will continue to stay with State Farm and let people know how great our Shawn Murphy Office is."
We responded:
"We sincerely appreciate your loyalty. Please do not hesitate to reach out to us at any time! You are "good neighbors"! "
Profile photo of Berry Dodson

Berry Dodson

January 31, 2024

5  out of  5
rating by Berry Dodson
"We have been working with these fine people for over 20+ years and they are always friendly and available anytime we need anything."
We responded:
"It goes both ways....working you all for all of these years has been a pleasure. Thank you for giving us this opportunity!"
Profile photo of Becky McBride

Becky McBride

January 31, 2024

5  out of  5
rating by Becky McBride
"I have never had a bad experience at this office. The staff is always so helpful. Debra has always been so quick to help me with any problem I might have."
We responded:
"Thank you, Becky! Our aim is to always be fair, courteous and accommodating to our customers! We appreciate you!"
Profile photo of Kadeshee Slaton

Kadeshee Slaton

January 31, 2024

5  out of  5
rating by Kadeshee Slaton
"I really love state farm insurance anything I need help with on getting into life insurance or had any questions about me and my family insurance Latonya Moss was there for us without any hesitation."
We responded:
"Our Latonya has a heart for life insurance and seeks and desires that everyone have insurance! She is an awesome team member! Thank you for being a part of our agency! "
Profile photo of Joel Crowson

Joel Crowson

January 31, 2024

5  out of  5
rating by Joel Crowson
"Great insurance, good service. Debra Fordham always takes the time to understand our questions and give us prompt answers."
We responded:
"Thanks, Joel! Good to hear from you! We appreciate your dedication to our company and our agency! "
Profile photo of Kathy Allen

Kathy Allen

January 30, 2024

5  out of  5
rating by Kathy Allen
"My family has done business with State Farm in Jonesboro for as long as I can remember. Charles Traina, then Shawn Murphy. This agency has been constant thru the years. Friendly and supportive of the community. Debra Fordham is an icon there. I would imagine close to 50 years if not 50!!! Cherie Joe, LaTonya are part of the successful team Shawn has there. I kid him that they all make him look good!!! Hope you can celebrate many more years of good customer service and success in the insurance business."
We responded:
"Kathy.....your comments are so true. I'm blessed to have the best team with Debra, Latonya, Cheri Jo and Karen. And yes, they do their best to help me make this a thriving business and their efforts do not go unnoticed. Thank you to you and your family for your years of loyalty to our agency! "
Profile photo of Lori Peterson

Lori Peterson

January 29, 2024

5  out of  5
rating by Lori Peterson
"Debra at Shawn Murphy did a SUPERB job of following up on our claim for us! She was friendly, professional, reliable, and got things resolved quickly (less than 24 hours!) after over two months of frustrating run-around with another agent at a different office. If you need a great agent/agency, call Debra at Shawn Murphy State Farm---She'll go to bat for you and won't stop until she scores a win for you!"
We responded:
"Hello, Lori! Good to hear from you. Debra has been keeping me informed on your situation and happy we got it resolved in a timely manner for you! Thank you for your kind words! Your business is appreciated!"
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ebony evans

January 27, 2024

5  out of  5
rating by ebony evans
"Latonya Austin Moss is my go to for all automotive and life insurance question due to her promptness or all my questions! The overall agency is awesome my mom and I love them!"
We responded:
"Ebony...thank you for your kind words. I'll be sure to share with Latonya. She is a great sales person and services her clients in a prompt, satisfactory manner. We are fortunate to have her as a team member."
Profile photo of Sequindolyn Johnson

Sequindolyn Johnson

January 26, 2024

5  out of  5
rating by Sequindolyn Johnson
"Latonya Miss is such a sincere agent. She is thorough in her efforts to get you the best coverage for you and your family. She makes the experience worth every minute."
We responded:
"Thank you, Sequindolyn! We appreciate your taking the time to post. Latonya does a wonderful job selling and servicing our clients!"
Profile photo of Lacrecia Kelly

Lacrecia Kelly

January 26, 2024

4  out of  5
rating by Lacrecia Kelly
"The service is excellent. Thanks LaTonya Moss for always being so helpful."
We responded:
"Thanks for your note! Please do not hesitate to contact us at any time you need us."
Profile photo of Karen Bradford

Karen Bradford

January 26, 2024

5  out of  5
rating by Karen Bradford
"I have had insurance at Shawn Murphys State Farm in Jonesboro for as long as I can remember. They not only take care of my insurance needs as my agent but have become family. The staff is so knowledgeable in all aspects of the insurance needs and are always willing to go above and beyond to assist you. This office has to be the friendliest insurance company ever."
Profile photo of Pam Walker

Pam Walker

January 26, 2024

5  out of  5
rating by Pam Walker
"Shawn Murphys office is the absolute best state farm office I've ever dealt with and to top it off Latonya Moss makes my visit that much better. Love yall"
We responded:
"Thanks, Pam! We greatly appreciate you!"