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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Regina Rowe

Regina Rowe

March 3, 2026

5  out of  5
rating by Regina Rowe
"They are always so helpful and great to work with. They are very community minded. Debra goes above and beyond."
We responded:
"Thank you so much for the 5-stars, Regina! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Shawn Murphy’s Team anytime."
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Johnette Burns

March 3, 2026

5  out of  5
rating by Johnette Burns
"Shawn and his team are wonderful to work with. Debra Fordham has given us so much help with choosing exactly what coverage we need. Highly recommend this State Farm Agent !"
We responded:
"Thank you for your kind review of State Farm Agent Shawn Murphy’s Team. We appreciate it!"
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MARGARET WATTS

March 3, 2026

5  out of  5
rating by MARGARET WATTS
"I have had the pleasure of being a State Farm customer for 55 years. Debra Fordham has always been my go to and she is the best!! I have had home and auto claims and the service has always been excellent!! Thank you Shawn Murphy for having the best employees and customer service that your customers deserve!!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Shawn Murphy’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Pam Walker

February 24, 2026

5  out of  5
rating by Pam Walker
"Shawn Murphys office is the absolute best state farm office I've ever dealt with and to top it off Latonya Moss makes my visit that much better. Love yall"
We responded:
"Thanks, Pam! We greatly appreciate you!"
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Alexis Walker

December 1, 2025

5  out of  5
rating by Alexis Walker
"Friendly staff and great rates. I’m very happy with their service!"
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Ronald Harper

November 27, 2025

5  out of  5
rating by Ronald Harper
"We love the staff and service from our local State Farm agent."
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Roger Danzy

November 4, 2025

5  out of  5
rating by Roger Danzy
"Thank you Latonya for your courteous and professional assistance in our purchase of State Farm home and auto insurance. It was a real pleasure meeting you."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Jessica Etheridge

Jessica Etheridge

October 27, 2025

5  out of  5
rating by Jessica Etheridge
"Super friendly and well informed reps. Gave lots of helpful information without pressuring me to buy a bunch of things I wasn’t interested in."
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Virginia Coody

September 15, 2025

5  out of  5
rating by Virginia Coody
"I cannot say enough about the staff at Shawn's office. Everyone is knowledgeable, professional and very friendly. I have never presented this office a problem that they could not solve. Will not exchange agents or insurance companies."
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bigt38th

July 24, 2025

5  out of  5
rating by bigt38th
"I spoke with Latonya and she gave us great service , and took care of our concerns and questions. Great experience."
Profile photo of Heather Bailey

Heather Bailey

July 24, 2025

5  out of  5
rating by Heather Bailey
"I have been with Shawn Murphy State Farm since I got my first vehicle sometime in the mid 90s. I have an automotive, renters, and a small life insurance policy. Everyone in the office has always been a pleasure to work with. Latonya was wonderful to work with recently."
Profile photo of T.J. Hurst

T.J. Hurst

July 11, 2025

5  out of  5
rating by T.J. Hurst
"I want to thank Tonya Moss (and all the State Farm folks) for such a pleasant experience. I recently was shopping for cheaper rates for my home, vehicle, barn and shop buildings. I got a quote super fast and she answered all my questions. The paper work/application was filed quickly as well, and I am now a happy new customer of State Farm Insurance in Jonesboro, LA."
We responded:
"Thank you so much for the kind words. We can assure you, we consider it a privilege and an honor to service you and your insurance needs. We appreciate you!"
Profile photo of Darrion Moss

Darrion Moss

June 23, 2025

5  out of  5
rating by Darrion Moss
"I appreciate Shawn Murphy and his friendly staff for always going above and beyond for their customers. I love how active they are in our community. I recommend them to all of my friends."
We responded:
"Thank you, Darrion, for your kind words. Please know that we love interacting with our community through various events. We look forward to the opportunity of serving more. We appreciate good customers like you, as well!"
Profile photo of Jhela Barnett

Jhela Barnett

May 23, 2025

5  out of  5
rating by Jhela Barnett
"State farm provides great service for our auto insurance. Shawn Murphy and his staff are wonderful! Always so helpful, able to answer all of our questions, and of course everyone is so nice and kind! We would definitely recommend them for all of your needs!"
We responded:
"Thank you, Jhela Barnett, for your kind response. It is amazing to work with customers like you all! We appreciate you and your kind words!"
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AKMTACTICAL

May 22, 2025

5  out of  5
rating by AKMTACTICAL
"Great customer service and wonderful to deal with. Highly recommended! Michael Shows"
We responded:
"Thank you so much for the kind words. We appreciate you and your loyalty to our agency!"
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Donna Murphy

May 21, 2025

5  out of  5
rating by Donna Murphy
"“Good neighbor” service! No one cares more about his clients than Shawn. 24/7 service. Always a phone call away when you need him. Protect the people and the things you love … home, auto, health, property, life. You don’t think you need insurance…. until you do indeed need insurance. His very knowledgeable staff can answer all your questions and give you a quote today!"
We responded:
"Thank you, Donna Kay, for your glowing review! We appreciate you!"
Profile photo of Joshua Combs

Joshua Combs

May 21, 2025

5  out of  5
rating by Joshua Combs
"Great experience and very friendly service"
We responded:
"Thank you, so much! We appreciate you!"
Profile photo of jeanetta boston

jeanetta boston

May 14, 2025

5  out of  5
rating by jeanetta boston
"What I like about being insured by State Farm Shawn Murphy agency is that the staff is very friendly and greet you with a smile. They are very knowledgeable.They try to insure you accordingly to your needs and budget. I think these are all great qualities of a great insurance agency and I would recommend being insured by Shawn Murphy State Farm agent."
We responded:
"Jeanetta....we appreciate you, as well! Thank you very much for the great review. It's always a pleasure to see you!"
Profile photo of Vickie Jenkins

Vickie Jenkins

May 14, 2025

5  out of  5
rating by Vickie Jenkins
"I’m a happy customer with this insurance company. Always helpful and very knowledgeable about my insurance."
We responded:
"And we LOVE happy customers! Please let us know if there is anything we can do for you! Happy Memorial weekend!"
Profile photo of Elsa Jones

Elsa Jones

May 14, 2025

5  out of  5
rating by Elsa Jones
"State farm provides great service for our home and auto insurance. I would recommend them for your needs"
We responded:
"Thank you so much for the kind words. We appreciate you and Mark for your years of dedication to our agency!"
Profile photo of Malory Jordan

Malory Jordan

January 24, 2025

5  out of  5
rating by Malory Jordan
"Ms. Latonya Moss is the best, she helped me with with what I needed and she's just one of them people when your just around her she brightness up your day."
Profile photo of JUANITA TATUM

JUANITA TATUM

January 23, 2025

5  out of  5
rating by JUANITA TATUM
"Great customer service! Latonya Moss is the best at providing thorough information for all your insurance needs from life insurance to home and auto. I would definitely recommend her and State Farm."
Profile photo of Juan Ramirez

Juan Ramirez

January 23, 2025

5  out of  5
rating by Juan Ramirez
"Call if you need a quote ask for Ms. Latonya she's the best helping us out. Very nice and courteous!"
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Tiffany J

November 7, 2024

5  out of  5
rating by Tiffany J
"Best company around! Very knowledgeable, trustworthy and always there to help. I love how involved they are with the community."
We responded:
"Thank you very much for your kind review! We strive to do our best and love being involved with our community efforts! "
Profile photo of Rita Gorham

Rita Gorham

October 2, 2024

5  out of  5
rating by Rita Gorham
"Amazing group! They always go above and beyond when it comes to their clients. They are also very involved in the community; always giving back. Thanks for the great service!"
We responded:
"Thank you, Rita, for your response. Our entire office staff tries to do their best for our customers and we all absolutely love helping in our community. We have the best people here in our parish. We appreciate you!"